Terms & Privacy

Last updated: 27 July 2026

Note to self — remove this box before launch. This is a starting template, not legal advice. Read every section and make sure it matches what you actually do, especially the retention period, the postage costs and the trading name. If you expect real volume, have someone qualified look over it.

Who we are

Mayo 4 Sam is an independent service that prints commemorative keepsakes from the details of tickets people send in. You can contact us at us.

We are not affiliated with, endorsed by, or connected to the GAA, Croke Park, or any county board. The items we sell are commemorative mementos. They are not valid for admission to any event, and the barcode and QR patterns printed on them are decorative — they encode nothing and will not scan.

What we collect and why

Your name, email address and postal address — to make and post your order, and to contact you about it.
The ticket details you enter (section, row, seat, category, entry gate, price) — these are printed on the keepsake.

We do not use any of this for marketing, and we do not sell or share it with anyone beyond the services below.

Who processes it

Vercel hosts the site and receives your order submission.
Supabase stores your order details in a private database that only we can read.
Stripe takes the payment. Card details go directly to Stripe — we never see or store them.

How long we keep it

Order records are kept for six years, as tax rules require. We do not ask for or hold a copy of your original ticket.

Your rights

Under GDPR you can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (where we are not required to keep it for tax purposes). Email us and we will respond within one month. If you are unhappy with how we handle your data you can complain to the Irish Data Protection Commission at dataprotection.ie.

Orders and payment

Placing an order sends us your details and takes you to Stripe to pay. Your order is confirmed once payment has cleared. We will email you if anything about your order looks wrong before we print it.

Prices are in euro and include VAT where applicable. Postage within Ireland is included in the price — there is no separate delivery charge. We do not post outside Ireland at present.

Cancellations and refunds

Each keepsake is printed to order with the details you supply, which makes it a personalised item. Under the EU Consumer Rights Directive, personalised goods are exempt from the usual 14-day right to change your mind, so we cannot offer refunds simply because you have changed your mind once printing has begun.

That does not affect your rights if something is wrong. We will replace or refund in full if:

the item arrives damaged or faulty;
we printed it incorrectly — that is, it does not match the details you submitted;
it never arrives.

Email us within 30 days of delivery with your order reference and a photo of the problem, and we will sort it out.

If you made a mistake entering your details, get in touch as soon as possible. If we have not printed yet we will happily correct it. If it has already been printed we cannot refund it, but tell us anyway — we would rather help than not.

Delivery

Every keepsake is printed to order rather than held in stock. We will email you when yours is in the post. We are not responsible for delays caused by the postal service once an item has been despatched.

Cookies

This site sets no cookies and runs no analytics or tracking of any kind. Fonts are loaded from Google Fonts, which means Google receives your IP address when the page loads.

Changes to these terms

We may update this page from time to time. The terms that apply to your order are the ones published when you placed it.